Privacy Policy

Last updated: Aug 28, 2024

I. Introduction

Hongkong Poche Technology Co., Limited, as a professional mobile internet company, understands the significance of user privacy. We are committed to providing our users with high-quality, secure, and fair gaming experiences while strictly adhering to relevant laws and regulations to protect users' personal information. This Privacy Policy aims to provide a detailed explanation of how we collect, use, store, share, and protect your personal information.

II. Information Collection

       1.Registration and Login Information: When you register or log in to our games, we require basic information such as your username, password, email address, etc., to verify your identity and manage your account.

       2.Device Information: To enhance your gaming experience, we may collect information about your device, including device model, operating system version, IP address, MAC address, browser type and version. This information helps us identify device types, troubleshoot issues, and optimize game performance.

       3.Game Behavior Data: During gameplay, we collect data on your gaming behavior, such as game progress, achievements, high scores, in-game purchases, social interactions, etc. This data is used to analyze user behavior, improve game content and features, and provide personalized gaming experiences.

       4.Geolocation Information: With your explicit consent, we may collect your geolocation information through GPS, Wi-Fi, or other network-based location technologies. This information may be used to provide location-based services, such as finding nearby players or recommending nearby gaming locations.

III. Information Use

       1.Service and Feature Provision: The information we collect is primarily used to provide you with gaming services, enable game features, optimize game performance, and enhance your overall user experience.

       2.Personalized Recommendations: Based on your gaming behavior and personal preferences, we may recommend relevant game content, events, or products to you.

       3.Compliance and Security: We may use your information to comply with laws and regulations, enforce our terms of service, protect user safety, and prevent fraudulent activities.

       4.Market Analysis and Product Improvement:We conduct statistical analysis on the collected data to understand user preferences, game usage patterns, and use this information for product development and market strategy adjustments.

IV. Information Sharing and Disclosure

       1.Third-Party Service Providers: We may share necessary information with third-party service providers (e.g., payment processors, data analytics companies, cloud service providers) to provide gaming services or enable specific features. We require these third parties to strictly adhere to our Privacy Policy and implement appropriate security measures to protect user information.

       2.Legal Requirements and Compliance: We may disclose user information in compliance with legal requirements or upon request from government agencies or law enforcement authorities. For example, in response to court orders, assisting in investigations, or complying with anti-money laundering laws.

V. Information Security and Protection Measures

       1.Data Encryption: We employ advanced encryption technologies to secure your personal information during transmission.

       2.Access Control: We implement strict access control policies to ensure that only authorized personnel can access user information.

       3.Security Audits and Monitoring: We regularly conduct security audits and vulnerability scans on our systems to promptly identify and remediate potential security risks.

       4.Employee Training: We regularly train our employees on privacy protection to raise their awareness and importance of safeguarding user privacy.

VI. User Rights and Choices

       1.Access and Correction: You have the right to access and correct the personal information we collect about you. You can exercise this right through in-game settings or by contacting our customer support team.

       2.Deletion: In certain circumstances, you have the right to request the deletion of your personal information. We will process your request in accordance with your instructions and legal requirements.

       3.Withdrawal of Consent: You have the right to withdraw your consent to our collection and processing of your personal information at any time. However, please note that withdrawing your consent may affect your ability to use our games and services.

       4.Complaints and Suggestions: If you have any questions, complaints, or suggestions regarding our Privacy Policy or information handling practices, please feel free to contact our customer support team.

VII. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in laws and regulations, technological advancements, or business needs. We will notify you of any changes through in-game notifications, official website announcements, or other means, and encourage you to review this Privacy Policy periodically to stay informed.

Hongkong Poche Technology Co., Limited is committed to protecting user privacy. Thank you for your trust and support! If you have any questions or suggestions regarding our Privacy Policy, please do not hesitate to contact at wisonjock@gmail.com.